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Support.

Fastest way to reach us: [email protected]

A real person reads every email, usually the founder. Include your order number if you have one.

How long does my order take?

Every piece is printed and hand-finished one at a time in Detroit. Most orders ship within 5 business days. Larger pieces can take longer; we email you when your order ships.

My print arrived damaged or misprinted

Email a photo to [email protected] within 14 days of delivery and we reprint it free or refund you. Misprints are on us.

Returns

Every piece is custom-made, so we cannot resell returns. If something is wrong with your order, we make it right with a reprint or refund instead.

Scanning tips

Even light, plain background, and a full walk around the object give the best results. The scan flow in the app guides you through each angle.

Community earnings

When someone orders a print of a scan you published, you earn 15% of the sale as Holdable store credit, applied automatically to your account when the order ships. Credit can cover up to half of any future order.

Account or payment trouble

Email [email protected] and we will sort it out.